Membership Frequently asked questions

Why should I become a member?

Membership provides essential support to keep SORBA and our chapters moving forward. It enables us to build, maintain, and advocate for well-planned, accessible, and progressive trail systems across the Southeast. The more members we have, the more credibility we carry when advocating for trail access, funding, and grant opportunities.

Membership dues are shared between SORBA and your local chapter to help fund both local efforts and regional initiatives. Plus, being a member has its benefits! You’ll get access to a number of members only perks and discounts.

Check out our latest Impact Report to learn about our accomplishments achieved thanks to our members, volunteers, and donors. 

What benefits do I receive as a member?

All SORBA member benefits can be found here and some chapters have their own local benefits too! To access your benefits in the SORBA App, click on ‘My Organizations’, select SORBA or the chapter you would like to view, and see ‘Benefits’ on the bottom menu. Tap a tile to view the full offer and how to redeem. For in-store discounts, tap the benefit you would like to redeem, click on your Digital Membership Card (this displays your chapter name as well as your name, member number, membership type, and expiration date) and show at checkout.

How much are memberships?

You may choose the membership level you wish to support as an individual or a family. Single year memberships are for a 12 month duration and there is the option to set up an annual recurring subscription or monthly recurring subscription (continuous until canceled). Individual memberships start at $39/year and family memberships at $50/year for 2 adults and 2 children, with the option to add more family members at $30/adult and $5/child. The maximum total number of family members is 10 with a maximum of 4 adults and 6 children.

What are the membership tier options?

Individual Membership Tier Options

Family Membership Tier Options

Includes 2 adults and 2 children, with additional family members for $30/adult and $5/child.

The maximum number of family members is 10 with a max of 4 adults and 6 children.

*Recurring subscriptions are not available for those with more than 2 adults and 2 children at this time.

What’s the difference between tier options?

Higher-tier memberships contribute additional support to further your chapter’s mission and activities. Aluminum and higher members also receive additional SORBA member benefits, which you can find here, and some chapters may have additional benefits for different tier levels.

How do I become a member?

SORBA and chapter memberships are managed on the SORBA app, which you can download for free from your favorite app store.

To Sign Up:

1. Visit sorba.org/join to download the SORBA app or use the online portal.
2. New Members: Create an account and select the chapter you wish to join.
3. Previous Members: Select ‘I forgot my password’ if you need a reset link (this comes from noreply@hivepass.app). Once logged in, go to the three-lined sidebar menu in the bottom right-hand corner and find the chapter you want to renew with under ‘My Organizations’ or join under ‘Join Other Organizations’.
4. Click ‘Join Now’ select your membership package (individual or family and membership level).
5. Enter / confirm your personal details and choose an auto-renew subscription (if applicable) or single year membership.
6. You can add a donation at this stage if you like. All donations go directly to your local chapter!
7. Pay securely using a credit or debit card (these are processed through Stripe).
8. Just like that, you’re a member of your local chapter AND SORBA. You’ll receive digital membership cards for both and can start enjoying your benefits right away.

Visit our Chapters Page to find which chapter is local to you, or sign up as a SORBA Regional Member without a chapter affliation by selecting the Southern Off-Road Bicycle Association profile and clicking Join Now.

Note: As a chapter member, you are automatically a SORBA Main member as a free-add on. Your SORBA card will auto-update anytime you join or renew with a chapter!

How do I know if my membership is still active?

You can check your membership status anytime in the SORBA app.

1. Visit sorba.org/join to download the app or access the web portal.
2. If it’s your first time logging in, tap ‘I forgot my password’ for a reset link from noreply@hivepass.app
3. Log in and go to My Organizations → select your chapter.
4. If you see your chapter’s digital membership card, your membership is active and you will see your expiry date if on a single year membership or renewal date if on a recurring subscription membership.
5. If you see a pink screen with the ‘Join Now’ button, your membership has expired. Tap ‘Join Now’ to renew and continue your support.

If you have any questions or need help checking your status, please reach out to membership@sorba.org.

How do I renew my membership?

You can renew early within 60 days of expiring or renew once your membership has expired. Please note that if you let your membership expire, you will not be able to access benefits and certain benefits like the Subaru VIP Signature Program require you to be a member for 3 months before taking advantage of.

To Renew Before Your Membership Expires:

Within 60 days of expiring, you’ll see a ‘Renew Now’ button above your chapter’s digital membership card. Click on this and follow the steps to renew.

Note: Renewing through your chapter will automatically update your SORBA Main digital membership card. If you renew directly through SORBA Main this will only update the SORBA Main portion of your membership, not your chapter’s membership. 

Once Your Membership Has Expired:

When your membership expires, you will receive reminder messages from the SORBA App via Hivepass. Click on one of these emails or open the SORBA app, find your chapter in the sidebar menu ‘My Organizations’, and select ‘Join Now’.

Note: Renewing through your chapter’s profile will automatically update your SORBA Main digital membership card. If you renew directly through SORBA Main this will only update the SORBA Main portion of your membership, not your chapter’s membership. 

Skip the Hassle & Sign Up For An Annual Subscription:

When selecting your membership, you can sign up for an annual subscription to have your card automatically charged each year so you don’t have to worry about manually renewing.*

*Recurring subscriptions are not available for family memberships with more than 2 adults and 2 children at this time.

How do I upgrade my membership?

To upgrade an active membership and increase your support, click the ‘Upgrade Membership’ button above your chapter’s digital membership card and it will show you additional higher membership levels to choose from.

For single year memberships, the additional time added to your expiration date will be based on the remaining value of your current membership. Example: You have 6 months left on a $50 membership (value $25 / 3 months at the new tier). You upgrade to a $100 12 month membership. The new expiry will be 15 months from now.

For recurring subscriptions, the upgrade will be priced pro-rata based on the remaining value of current membership. Example: You have 6 months left on a $50 recurring membership and upgrade to a $100 membership. You will be charged $50 upon upgrade to make up the cost of the new membership level and then charged your new membership rate ($100) upon your recurring subscription renewal date.

Note: When you upgrade through a chapter, this will automatically update your SORBA Main digital membership card. Upgrading your SORBA Main card manually will only update the SORBA Main portion of your membership and not your chapter’s membership.

How do I view or cancel my monthly or annual recurring subscription?

You can view your subscription and invoice details or cancel your subscription under ‘My Account’ in the three-lined sidebar menu options. Please note at this time when you cancel your subscription, it will automatically make your account inactive. If you still have more time to your membership period, email membership@sorba.org for assistance.

How do I make changes to my family membership?

Each family membership includes 2 adults and 2 children as the baseline, with additional members at $30/adult and $5/child. You may have up to 4 adults and 6 children on a family membership. Below includes how to add family members when first joining, as well as make changes once active:

When first joining:

• Select a family membership type at the level you choose.
• Upon confirming your street address, you will see a button ‘Add Family Members’ to add these details here.

For active memberships:

• Go to your chapter’s profile and select ‘Edit My Family’ in the sidebar menu

How many chapter memberships can I have?

You can be a member of or follow up to 10 organizations in the SORBA App. When you join a chapter as a member, SORBA is automatically added as one of your organizations.

How do I update my personal information?

All personal information can be updated in the sidebar menu item ‘My Profile’. Here you can edit your name, phone number, address, and birthdate.

Didn’t find the answer to the question you were looking for? Send us a message and we will do our best to answer the question you might have!