SORBA Privacy Policy

(Updated 04/09/25)

At the Southern Off-Road Bicycle Association (SORBA), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, mobile app, and services.

Information We Collect

We may collect the following types of information:

Personal Information: Examples include name, email address, mailing address, phone number, and some payment details (amount, date, purchase details, local chapter, etc.) when you register as a member, donate, or make a purchase.
Non-Personal Information: Examples include browser type, device information, IP address, and usage data collected through cookies or similar technologies.

How We Use Your Information

We use your information to:

Process memberships, donations, and event registrations.
Communicate updates, news, and event information related to SORBA and its chapters.
Improve our website, app, and services based on user feedback and usage data.
Ensure compliance with applicable laws and regulations.

Information Sharing

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your data:

With our current or future SORBA Local Chapter Organizations
With trusted service providers who assist in processing payments, managing our membership platform, or support the delivery of membership benefits.
To comply with legal obligations or protect the rights and safety of SORBA, our members, and the public.

Collection of Financial Data

Financial data includes any information relevant to your financial activities or transactions that we may temporarily collect during the course of our services. This may include:

Payment information: Credit card or debit card details, billing addresses, or other-payment related information. (Please note, we do not store credit card or debit card details. It is securely transmitted directly to our trusted payment processor).

Banking Information: Bank account details or other financial account identifiers (not stored by us, but may be temporarily processed for specific services).

Transaction Data: Records of purchases, payments, or financial transfers related to the services provided.

We do not store payment or banking information. All sensitive financial data, including credit or debit card details, is securely processed through trusted third-party payment processors. We do not share payment or banking information with any other parties except for the payment processor.

When you make a contribution to SORBA or any SORBA Local Chapter Organization, you are supporting the entire SORBA network and local mountain biking partner/s. Some details of your contribution (amount, date of contribution, fund, Local Chapter Organization, etc.) will be viewable by you, SORBA staff and your SORBA Local Chapter Organization’s leadership (if you are associated with or donated to a SORBA Chapter Organization).

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access the personal information we have about you.
Request corrections to your personal data.
Request the deletion of your data, subject to legal and operational obligations.

Cookies

Our website and app use cookies to enhance your experience. You can adjust your browser settings to refuse cookies; however, this may impact the functionality of our site or app.

Links to Other Websites

Our website or app may contain links to third-party websites. SORBA is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at info@sorba.org.